Wogox offers worldwide international shipping to most countries.
Customs, duties, taxes and other charges
Products whose reference "SKU", "UGS", "CODICE", "Артикул", "货号" or "Artikelnummer" begins with "FR" are shipped from France. The Other products are shipped from the United States.
Orders shipped to addresses outside of the country of dispatch may be subject to additional fees, taxes or charges determined by the local customs office in the country of destination. Any import duties, customs fees, taxes or other charges that may be levied on international orders are the responsibility of the customer. Please contact your local customs office for specific information on duties and taxes on international orders.
Wogox extends the same return policy of 25 days on all orders. The customer is responsible for all shipping costs, duties, VAT and taxes that may be incurred in returning the item (s) back to Wogox. We do not accept C.O.D returns.
If any duties, VAT or taxes were paid to the shipping carrier on receipt of the order, it is the customer's responsibility to contact them to request any refunds.
In the event a package is refused at customs by the customer, or if a customer is unavailable to accept the package from the shipping carrier and Wogox is charged any return shipping charges, duties, VAT or taxes, the customer will be responsible for all expenses related to the outbound shipment and return of the package. This amount will be deducted from the original sales amount when the refund is applied.
We recommend using UPS or Federal Express to ship the item(s) back to us, however the return carrier to use is at the sole discretion of the customer.
For any questions regarding out products or services, please contact our sales team at email@example.com.